", "identifier": { "@type": "PropertyValue", "name": "Princess Cruises", "value": "130111" }, "datePosted" : "2018-12-31", "employmentType" : "FULL_TIME", "hiringOrganization" : { "@type" : "Organization", "name" : "Princess Cruises" }, "jobLocation" : { "@type" : "Place", "address" : { "@type" : "PostalAddress", "addressLocality" : "Skagway", "addressRegion" : "AK", "postalCode" : "99840", "addressCountry": "US" } } } }
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Mgr, Front Office (seasonal)

Job duties: Manages sales and customer service functions related to guest registration, inputs and processes reservations and revenue collections from guests. Supervises Desk Clerks and is responsible for all front office activity. Ensures guests are satisfied with their stay and is crucial in resolving customer complaints, billing questions, and any other guest related issues.
Job requirements: Minimum two years of prior experience as a Front Office Manager, with a preference to a total of 3-5 years total experience in the hospitality industry. Bachelor's Degree in related field preferred. Additional training, certifications and/or front desk front line (clerk) experience is a plus. This position requires an individual that is responsible, reliable, works well under pressure, and is detail oriented. Job requirements: Basic mathematical skills, as well as, ability to read, analyze and interpret common (and technical) journals, financial reports and legal documents. Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community. Must have knowledge of computer operations and be able to use programs such as Microsoft Word and Excel. Must be able to operate department within budget, which includes (but not limited to) scheduling department within labor budget. Must be eligible to work in the United States.
_We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin, disability or protected veteran status._
Company Name: Princess Cruises and Holland America Line
Company Division: Hotels and Lodges
Company Department: Rooms Division
Location Name: Skagway Westmark Hotel (Skagway, AK)
Location Address: PO Box 515
Location City: Skagway
Location State: Alaska
Location Zipcode: 99840
Job Name: Mgr, Front Office (seasonal)
Job Requisition ID: 27398
Job Apply Link: http://www.alaskatourjobs.com/current-openings.cfm?jobid=27398
Job Posted Date: 2018-11-27T12:12:43
Job Categorization(s): Rooms Division

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